BUSINESS MATTERS
FAQs
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To prioritize sustainability we opted for a made-to-order production process. This means that each item is crafted specifically for you, minimizing waste and environmental impact. Anticipate your order to be fulfilled, shipped, and delivered within a window of 4 to 9 business days. Please bear in mind that this timeframe may vary slightly based on your location and any unforeseen circumstances. If you have any further questions or require specific assistance regarding your order, feel free to reach out to us directly.
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Our androgynous attire is made to be entirely gender-inclusive — however, in terms of fit and size, we lean towards a classic men's wear style to align with our brand's aesthetic. To find the perfect fit, we recommend consulting our detailed size chart provided on each product page. If you're still unsure, we are happy to assist you find what size will make you feel your best.
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We understand that sometimes things don't work out as expected. Our return and exchange policy allows for hassle-free returns within 30 days of receiving your order. Please send us an email at dumbformal@gmail.com for detailed information on our returns and exchanges process and we will be happy to assist you and answer any questions your may have. Your satisfaction is our priority always.